Pre-Installation Technician II
Company: Canon Solutions America, Inc.
Location: Livermore
Posted on: October 3, 2024
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Job Description:
Pre-Installation Technician II
US-CA-Livermore
Job ID: 32405
Type: Full-Time
# of Openings: 1
Category: Warehouse
CA - Livermore
About the Role
Performs comprehensive pre-install and setup of all assigned
machines per CSA Pre-Install /Configuration shop Standards.
Performs used equipment evaluation and preparation per documented
used processes. Continues to pursue progressive development of
technical skills via Canon training and OJT. Assists in other
Logistics areas as assigned. Supports the training of PreInstall
Tech I. Once certified on specific model series, technician is
expected to work with CUSA Technical Support Help Desk, as needed,
in troubleshooting, and following direction given by the Help
Desk.
Your Impact
- Performs assigned configurations each day at or above the
established benchmark for the model.
- Maintains appropriate monthly average labor time for "S" and, as
needed, "C" calls, dependent on assigned work load and
availability.
- Achieves monthly accountability expectations for position (based
on shop tech matrix).
- Maintains constant high level of work quality and consistent
conformance with published standards.
- Maintains all technical information and Canon property
assigned.
- Available to work overtime, as required, which may include
weekends.
- Completes repairs and maintenance on Used equipment within the
RDC goals (for either transfer triage/evaluation or for final
preparation for local delivery).
- Stays current on Canon Technical Certifications on current model
lines, subject to pre-install or repair in the Pre-Install
Shop.
- Communicates well with fellow team members, internal customers,
supervisors and other internal departments regarding the timely
completion of assigned work related to pre-installs and/or
preparation of Used machines.
- Assist and/or cross train in other Logistics functions as
assigned.
- Consistently follows all documented shop processes and
procedures.
- Maintains shop cleanliness and security.
About You: The Skills & Expertise You Bring
HS Diploma, GED, or equivalent experience required, plus 1 to 2
years of related experience.- Degree in Electronics, or equivalent
training in Military/Trade School/Industry.- Completes technical
certifications on MFD's within segments 1-6 (Online Pre-Reqs and
classroom training) within two years of promotion.
- At least 1 year Electrical/Mechanical industry experience, or at
least three months hands on pre-install experience as a temporary
employee.
- Good working knowledge of personal computers, general and office
application software.
- Capable of accessing E-support via a computer and using other
on-line tools.
- Capable of updating System Software on Canon connected
device.
- Demonstrates a willingness and is successful at working in a team
environment.
- Demonstrates a positive work attitude.
- Capable of following Canon shop procedures and process with
minimal instruction.
- Good working knowledge of networking with proven ability to
connect Ethernet-capable device to the network.
- Working knowledge and aptitude on all current Canon MFDs. This
would include diagnostic and troubleshooting aspects.
- Ability to learn new concepts and apply acquired knowledge.
- Good logical thinking ability.
- Strong technical and non-technical communication skills.
- Must meet or exceed minimum performance standards for
productivity and quality.
- Demonstrate appropriate level of technical knowledge, skills and
learning. ability.
- Proficient in configuration of MFDs within segments 1-7.
- Must be in position and show consistent performance for minimum
of 1 year, after certifications, prior to consideration for
promotion.
- Travel to support other RDCs as assigned (valid driver's license
and acceptable driving record necessary). In accordance with
applicable law we are providing the anticipated base hourly for
this role: $17.57 - 26.31
Company Overview
About our Company - Canon Solutions America, Inc. empowers
companies of all sizes to succeed by supplying market leading
enterprise, production, and large format printing solutions,
supported by exceptional professional service offerings. With
unwavering dedication to promote professional innovation, Canon
Solutions America, Inc. helps drive sustainability, nurture
efficiency, and regulate costs through the unification of
comprehensive digital and traditional printing and document
management solutions. As a wholly owned subsidiary of Canon U.S.A.,
Canon Solutions America, Inc. is headquartered in Melville, NY and
has sales and service locations across the U.S. Our parent company,
Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in
global revenue in 2020, ranks third overall in U.S. patents granted
in 2020 and was named one of Fortune Magazines Worlds Most Admired
Companies in 2020.
Canon Solutions America offers a competitive compensation package
including, for eligible positions, medical, dental, vision, 401(k)
Savings Plan, discretionary profit sharing, discretionary success
sharing, educational assistance, recognition programs, vacation,
and much more. A more comprehensive list of what we have to offer
is available at
https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws,
regulations, orders and mandates, including those we may be
required to follow as a federal government
contractor/subcontractor.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability or protected veteran
status.
If you are not reviewing this job posting on our Careers site
csa.canon.com/careers, we cannot guarantee the validity of this
posting. For a list of our current postings, please visit us at
csa.canon.com/careers.
#CSA
Posting Tags
#PM20 #LI-FL1 #ID22
PIfd07bac96c1c-37248-35687870
Keywords: Canon Solutions America, Inc., Turlock , Pre-Installation Technician II, Professions , Livermore, California
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